CLICK & COLLECT

CLICK & COLLECT

Order collection lockers

Tell us how your customers place and collect orders in Finland. We will assess the collection machine and any connection to your ordering system.

Request a quote
CODE OR APP

PIN, QR code or app

24/7

order collection

IMMEDIATE

automatic customer notification

ORDER JOURNEY

How does an order reach the customer?

See which order is ready in a compartment and which has been collected.

Order

Placed online, by phone or at the counter.

Preparation

Staff assemble the order.

Load compartment

Assign the order to an available compartment.

Notification

The customer receives a PIN or QR code.

Collection

The right door opens for the customer.

Order completed

The system marks the order complete.

INTEGRATION

Connect your sales channel, notifications and compartments.

Click & Collect is a separate code-based pickup option. Online shop orders and pre-orders are available across the Pro series; we agree each integration for the project.

Order source

Online shop, phone order or service counter.

Management

Assign compartments and track orders in the web app. We agree any connection to other systems for the project.

Customer and staff

The customer receives a code by SMS or email. Staff see which compartments need filling.

EXCEPTIONS AND STATUS

Track orders and resolve problems.

Ready for collection
The order is ready in a compartment. The customer receives a notification and collection deadline.
Collected
The door was opened and the order completed successfully.
Expired
The collection deadline has passed. Staff receive a notification.
Access failed
The code or door needs checking. The event is logged.

BEFORE YOU ORDER

Know the key terms upfront.

Before production starts, we agree on the model, configuration, location, price and schedule.

INVESTMENT

From €12,000

Prices exclude VAT. Configuration, delivery to Finland and installation are priced in an individual quote.

DELIVERY TIME

Schedule by quotation

Standard production usually takes 6–8 weeks. Delivery to Finland and the installation date are confirmed separately.

PAYMENT

Outright purchase

You buy the machine at the agreed price. We confirm the exact price and payment terms in the quote.

WARRANTY

12 or 24 months

Pro models have a 24-month warranty and Lite models a 12-month warranty. Paid extensions are available: up to 15 years for Pro models and up to 5 years for Lite models.

What we confirm in the quote

The quote separately lists equipment, delivery to Finland, installation and other agreed services. Any recurring operating costs are clarified before ordering.

What installation requires

The site needs a stable base, power connection and room to open doors and restock. Before ordering, you receive the dimensions, connection and service-space requirements for the selected model.

NEXT STEP

Offer order collection after closing time.

Tell us how your customers place and collect orders in Finland. We will assess the collection machine and any connection to your ordering system.

Request a quote

Delivery to Finland, installation and support arrangements are agreed in the quote.